Terms of Service
Last updated: 26 May 2026
1. Acceptance of Terms
By accessing or using WeldStack services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. The service provider is: Michał Rymut WeldStack, ul. Rzeszowska 163B, 39-200 Dębica, Poland, NIP: 8722294647, email: [email protected].
2. Description of Service
WeldStack provides a cloud-based SaaS platform for comprehensive welding process management. Core features include: welding personnel records and qualification tracking (PN-EN ISO 9606), WPS and WPQR documentation with a built-in WPS Builder and Weld Joint Designer, AI-powered certificate scanning (Google Gemini), welding equipment management, inspection workflows with an Android mobile app, QR-based personnel and equipment identification, a secure Document Vault for file sharing, welding calculators (heat input, preheating, weldability), training plan management, welding supervision records, audit trail, and reporting in Excel and PDF formats. The platform is available via web browser and companion Android application.
3. Account Registration
To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Subscription and Payment
Access to WeldStack is provided through subscription plans. Fees are billed in advance on a monthly or annual basis. Online payments, taxes, and invoices are handled by Paddle as Merchant of Record and authorized reseller of the product. Available payment methods depend on Paddle Checkout and the buyer country. All payments are non-refundable except as required by law or as specified in our refund policy.
5. User Responsibilities
You agree to: use the service only for lawful purposes, maintain accurate welder and certificate data, not share account access with unauthorized users, and comply with all applicable welding industry regulations.
6. Data Ownership
You retain all rights to the data you input into WeldStack. We do not claim ownership of your welder records, certificates, or documentation. You grant us a license to process this data solely to provide our services.
7. Service Availability
We strive to maintain 99.9% uptime. However, we do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance. We are not liable for any damages resulting from service interruptions.
8. Intellectual Property
WeldStack and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
WeldStack is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
10. Termination
We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the service ceases immediately. You may export your data before termination.
11. Governing Law
These terms are governed by the laws of Poland and the European Union. Any disputes shall be resolved in the courts of Warsaw, Poland.
12. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.
13. Complaints Procedure
If you are dissatisfied with our services, you may file a complaint by email at [email protected] or by mail to: Michał Rymut WeldStack, ul. Rzeszowska 163B, 39-200 Dębica, Poland. We will acknowledge your complaint within 14 days and resolve it within 30 days. If you are not satisfied with the resolution, you may refer the matter to the competent court or use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
14. Right of Withdrawal
As a consumer, you have the right to withdraw from the contract within 14 days of its conclusion without giving any reason. To exercise this right, send a written statement to [email protected] or to our postal address. If you have explicitly consented to the commencement of digital service delivery before the withdrawal period expires and have been informed that this will result in the loss of the right of withdrawal, the right of withdrawal does not apply to services already rendered.
15. Digital Service Delivery
WeldStack is a digital service (SaaS). Access to the platform is granted immediately upon successful payment processing and account activation. The service is delivered electronically via a web browser — no physical delivery is involved. Upon subscription activation, you receive full access to all features included in the selected plan.